Bond Pearce

Our team advises on all aspects of e-commerce including customer facing 'front end' aspects (terms and conditions, privacy policies, data strategies, advertising & marketing and regulatory compliance) and 'back end' infrastructure (development and hosting, support and maintenance, data processing and management and fulfilment). We have wide ranging expertise in advising clients on e-commerce projects for a large number of leading UK retailers.

As advisors to and senate members of the industry body for e-commerce, the Interactive Media in Retail Group (IMRG), we stay at the leading edge of e-commerce. Through our membership of IMRG we help formulate policy and influence future legislation and participate in consultations on proposed legislation, codes of practice and government guidance at both a UK and European level.

The team is hands-on and practical and our aim is to work with our retail clients to identify the key deliverables and get the job done - on time and to budget.

What we do

Our services include advising on: 

• website compliance work including terms of use, trading terms and conditions, privacy policies and data capture wording
• multi-channel product offerings
• database management, data protection and privacy issues
• ecommerce regulatory issues
• cross-border and international trading
• product sourcing and reworking
• supply chain issues including logistics outsourcing, distribution services and warehousing
• business process outsourcing including payment services and call centres
• IT solutions such as website development and website hosting
• supplier trading relationships and management
• dealing with customer complaints and claims.